Advanced Diploma of Banking Services Management
Course Code: FNS60622
- 104 Weeks
- Intakes: Jan, Apr, Jun, Oct
Course Description
This certification is designed for senior management and service roles that involve teamwork and accountability for business outcomes in retail financial services, banking, or other deposit-taking institutions. At this level, individuals are expected to tackle complex problems and challenges by applying specialized knowledge and skills across various contexts. They are responsible for both individual and team results while operating in a broad spectrum of technical or managerial capacities.
Career Pathway
The Diploma in Business Management provides essential skills and knowledge for success in various business environments. Upon completion, you’ll be ready for roles that involve:
- Project Management: Expertise in planning, executing, and overseeing business projects to achieve organizational goals.
- Financial Management: Skills in budgeting, financial reporting, and managing business finances.
- Marketing & Brand Strategy: Knowledge of creating and implementing marketing strategies to build and enhance brand identity.
- Human Resource Management: Ability to manage recruitment, employee relations, and workforce development.
- Operations & Supply Chain Management: Competence in streamlining operations and managing supply chains efficiently.
- Leadership & Team Development: Skills to lead teams effectively, fostering growth and productivity.
- Strategic Planning: Capability to develop long-term strategies to drive business success.
- Legal & Ethical Compliance: Understanding of business laws, regulations, and ethical standards.
- Customer Relationship Management: Proficiency in managing client relationships and ensuring customer satisfaction.
Entry Requirements
Age Requirement:
- Must be 18 years of age or older at the time of course commencement.
Assessment & Interview:
- Some prospective students may be required to undertake a Language, Literacy, and Numeracy (LLN) assessment or participate in an enrolment interview prior to acceptance.
Educational Qualifications:
- Must have completed Australian Year 12 or an equivalent level of schooling, or
- Hold a Certificate IV or higher qualification from an Australian institution.
English Language Proficiency:
- Must demonstrate an IELTS score of 6.0 with no band less than 5.5, or an equivalent proficiency demonstrated by one of the following:
- IBT: 46
- PTE Academic: 42
- CAE: 162
- OET: B
- General English: Upper Intermediate
- MOI Certificate
- Certificate III or higher qualification from an Australian institution
Units of Competency
| Unit No | Unit code | Unit name | Unit Type | Delivery Hours |
| 1 | BSBSUS511 | Develop workplace policies and procedures for sustainability | Elective | 100 |
| 2 | BSBLDR812 | Develop and cultivate collaborative partnerships and relationships | Elective | 100 |
| 3 | BSBSTR602 | Develop organisational strategies | Elective | 100 |
| 4 | BSBOPS505 | Manage organisational customer service | Core | 100 |
| 5 | BSBSTR601 | Manage innovation and continuous improvement | Elective | 100 |
| 6 | BSBAUD515 | Evaluate and review compliance | Elective | 100 |
| 7 | BSBAUD601 | Establish and manage compliance management systems | Elective | 100 |
| 8 | BSBLDR522 | Manage people performance | Core | 100 |
| 9 | BSBLDR602 | Provide leadership across the organisation | Core | 100 |
| 10 | FNSINC411 | Conduct work according to professional practices in the financial services industry | Core | 100 |
| 11 | FNSSAM611 | Monitor performance of financial products and services in meeting client needs | Core | 200 |
| 12 | BSBESB404 | Market new business ventures | Core | 100 |
| 13 | BSBLDR601 | Lead and manage organisational change | Elective | 100 |
| 14 | FNSSAM612 | Identify and evaluate marketing opportunities in the financial services industry | Core | 200 |
How to Apply?
- You Apply
Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.
- We Connect
After you submit your application, an admissions representative will contact you and will help you to complete the process.
- You Get Ready
Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.