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Privacy & Policy

RTO Privacy Statement - Personal Information and Consumer Protection

Information is collected on this form and during your enrolment in order to meet our obligations under the Education Services for Overseas Students (ESOS) Act 2000 and the National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students 2018 (National Code 2018); to ensure students compliance with the conditions of their visa and their obligations under Australian immigration laws generally. The authority to collect this information is contained in the ESOS Act 2000 and the National Code 2018. Information collected about you on this form and during your enrolment can be provided, in certain circumstances to the Australian Government and designated authorities and the Tuition Assurance Scheme and the ESOS Assurance Fund Manager. In other instances, information collected on this form or during your enrolment can be disclosed without your consent where authorised or required by law in accordance with the Privacy Act 1988. This written agreement, and the right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law applies.

Maintaining Satisfactory Progress During the Training Course

Throughout the training course, students are required to maintain satisfactory attendance and course progress.
This will be monitored, and contact will be made with students who do not attain satisfactory progress. In addition, your enrolment may be cancelled for non-satisfactory progress by the Institute.

Attendance Requirements and Policy

Students must also meet the requirements for achieving satisfactory attendance of at least 80 per cent of scheduled course contact hours. Students who persist in failing to meet attendance requirements, even after attempts by the Institute to notify and counsel them, shall have their enrolment at the Institute cancelled after a final warning has been issued and the complaints and appeals process is finalised.
A First Warning Letter will be issued if the attendance rate is 80% or below or the student has missed 5 consecutive days of classes. A Notice of Intention to Report Letter outlining an intention to cancel the student’s enrolment will be issued if the student is unable to achieve attendance of 80% by the end of the study period (6 months). The student will have access to the Institute’s complaints and appeals policy as outlined in the warning letters.

Course Progress Requirements and Policy

Students must also meet requirements for achieving satisfactory course progress of achieving competency in at least 50% of the units delivered in the study period (6 months). Students who persist in failing to meet course progress requirements, even after attempts by the Institute to notify and counsel them, shall have their enrolment at the Institute cancelled after a final warning has been issued and the complaints and appeals process is finalised.
A First Warning Letter will be issued if the student has not achieved competency in 50% or more of the units scheduled in the study period (6 months). A Notice of Intention to Report Letter outlining the intention to cancel the student’s enrolment will be issued if the student has not achieved competency in 50% or more of the units scheduled in the next consecutive study period (6 months) after the First Warning letter was issued. The student will have access to the Institute’s complaints and appeals policy as outlined in the warning letters.

Waiver and Indemnity

In consideration of your enrolment to the RTO course being accepted and you acknowledge and agree that: the Institute for the purposes of this application and declaration means and includes its respective directors, officers, members, servants or agents. This declaration constitutes a contract between yourself and RTO. If accepted you will be permitted to participate in the course’s subjects to complying with the terms and conditions of the Institute, this declaration, the Institute’s administrative procedures (to the extent relevant) and any reasonable direction issued by the Institute course organisers or their representatives. This document cannot be amended. If I do amend it my application will be null and void.

Warning

Participation in the course can be inherently dangerous from dealing with practical sessions. Risks may occur which may result in me being injured or becoming ill. I have voluntarily read and understood this warning and accept and assume the inherent risks in the course.

Warning

Except where provided or required by law and such cannot be excluded, I agree that it is a term of my entry in this course (if accepted) that institute is absolved from all liability however arising from injury or damage however caused (whether fatal or otherwise) arising out of my participation in the course.
Where I am a consumer, as defined by any relevant law, certain terms and rights may be implied into a contract for the supply of goods or services for my benefit. I acknowledge that these terms and rights, and any liability of institute flowing from them, are expressly excluded, restricted, or modified by these Institute’s terms and conditions.
Insurance is in place that provides limited cover to me whilst I am participating in the course. I understand that this insurance may not cover me for any injury, loss or damage sustained by me and I can, in my own interests, seek and obtain personal insurances over and above the cover provided by the Institute.

Release and Indemnity

In consideration of the Institute accepting my application for entry to the course, I:
(a) release and forever discharge the Institute from all Claims that I may have or may have had but for this release arising from or in connection with my participation in the course; and
(b) indemnify and hold harmless the Institute to the extent permitted by law in respect of any Claim by any person including by not only another participant in the institute course arising as a result of or in connection with my participation in the course. In this clause, “Claims” means and includes any action, suit, proceeding, claim, demand, damage, penalty, cost or expense however arising but does not include a claim in respect of any action, suit, etc. made by any person entitled to make a claim under a relevant Institute’s insurance policy.

Fitness to Participate

I declare that I am and must continue to be medically and physically fit and able to participate in the course. I am not and must not be a danger to myself or to the health and safety of others. I will immediately notify the Institute in writing of any change to my fitness and ability to participate. I understand and accept that the Institute will continue to rely upon this declaration as evidence of my fitness and ability to participate.

Medical Treatment

I consent to receiving any medical treatment that the Institute or their authorised representatives consider necessary or desirable during or after the Institute’s course whilst on the premises of the training venue. I also agree to reimburse the Institute for any costs or expenses incurred in providing me with medical treatment.